The Policy was last updated in December 2025.
This Refund Policy (“Policy”) sets out the terms on which you may cancel your subscription with Kon-X and your entitlement to a refund.
This Policy is to be read together with our Platform Terms and Conditions, which govern your access to and use of the platform, and the services and products available and advertised through the platform made available at https://weareyouthority.com and https://konxapp.com (“Platform”).
Depending on the account you registered on the Platform, will determine how you cancel your subscription with us and your entitlement to a refund. Please refer to our Pricing Page to view our current plans.
Refunds
While we aim to do our best in providing you the Platform, we do not provide refunds for change of mind, lack of use or in any other circumstances.
If you are unable to access the Platform, due to a technical issue which is the fault of Kon-X, then we may provide you with a refund for some or all of the period in which the issue occurred. If you experience a technical issue with using or accessing the Platform, please contact us immediately in writing, with a detailed explanation of the issue by emailing us at hello@konxapp.com.
Refund Process
All refund requests must be submitted through our Platform’s support system. We will use our best endeavours to review and resolve refund requests within 10 business days.
Approved refunds will be processed to the original payment method. Processing times may vary depending on financial institutions.
Please note that any refund requests will be determined in our sole discretion and notified to you in writing.
Contact us
For all cancellation and refund requests, or if you have questions about this policy, please contact our support team at hello@konxapp.com.